What does PostIQ do?
PostIQ is an Instagram automation platform that converts post comments, Story replies, and inbound DM keywords into qualified leads and sales using the official Meta Graph API.
Is PostIQ free? What are the limits?
Yes, PostIQ offers a Free plan that includes 1 connected Instagram account, 3 active automations, 24/7 chatbot flows, and ice breakers. Unlike tools that increase your monthly bill as your contact list grows, PostIQ does not charge per-subscriber or per-contact fees. Paid plans (Starter with 15 automations and Pro with 10 accounts and unlimited automations) are available when scaling.
How does PostIQ compare to ManyChat?
ManyChat caps its Free tier at 500 contacts and charges escalating monthly fees as your contact list grows ($15/mo for up to 500 contacts, scaling upwards with list size, checked September 2026). PostIQ does not charge per subscriber or contact stored, and includes native mobile apps for iOS and Android alongside the web app.
How do I know my Instagram account is safe?
PostIQ uses Meta’s official API via Facebook OAuth. You authenticate directly on Meta’s login screen, and PostIQ never sees or stores your Instagram password. The connection requests standard permissions (instagram_business_basic, instagram_business_manage_comments, instagram_business_manage_messages, instagram_business_manage_insights), and you can revoke access at any time directly in your Instagram account settings.
What are Meta’s rules for comment-to-DM automation?
Meta's official platform rules apply to all tools: exactly one private reply per comment, sent within 7 days of the comment. The conversation continues only after the person replies, within Meta's 24-hour messaging window.
Do I need an Instagram Creator or Business account?
Yes. Meta’s official Graph API requires an Instagram Professional account (Creator or Business) linked to a Facebook Page to enable automated comment and message handling.
How can I get help or support?
You can contact our support team directly at
[email protected] for assistance with setting up automations, troubleshooting, or general questions.